Joy D. Calloway, MHSA, MBA

Joy D. Calloway, MBA, MHSA, is a transformational leader with 30 years of health care and nonprofit leadership experience, and with a unique skill set and successful record of serving as interim CEO at organizations in distress or otherwise in transition. Ms. Calloway is currently serving as the Executive Director of the National Medical Association (NMA) and was appointed to this position in October 2022. The NMA is the collective voice of African American physicians and the leading force for parity and justice in medicine and the elimination of disparities in health.

Before joining the NMA, Calloway served as the Interim President & CEO of Planned Parenthood of Greater New York, joining at a time of great financial, organizational and cultural crisis to stabilize the enterprise and set it on a path to stability. Prior to that, she held the role of Interim Executive Director at the National Association of Health Services Executives as it was transitioning to a new governance model.

From 2013 to 2018, Calloway served as President and CEO of New Center Community Mental Health Services in Detroit, where she revived and repositioned an agency striving to remain impactful. Preceding this role, Calloway was Associate Vice President for Community and Rural Network Development for St. Joseph Mercy Oakland hospital, Executive Director of Metro Healthcare Services, Inc., and founding CEO of Oakland Primary Health Services, the first and only federally qualified primary care health facility serving low-income and medically underserved populations in Oakland County.

Calloway is a sought-after consultant and speaker and speaks to international audiences on topics ranging from mental health and emotional intelligence to nonprofit board development and operational planning. She earned degrees from The University of Michigan – Ann Arbor in Organizational Psychology (BA), Health Services Management/Policy (MHSA) and Human Resources (MBA).

Calloway has held adjunct faculty positions at Spring Arbor College, Siena Heights University and the University of Detroit Mercy, where she taught Human Resources Management, Strategic Planning, Health Services Management, Health Care Ethics, Managerial Communication and grant writing/program development.

Calloway was inducted into the Michigan Chronicle’s Woman of Excellence community in 2014, and received the American Business Women’s’ Association (Concepts Chapter) “Boss of the Year” Award in 2001. She has served on the boards of a range of national and local nonprofit organizations serving girls experiencing homelessness, promoting gun violence education, and providing youth and community programs.

Calloway is proud mom to her young adult daughter Vashti, a special education teacher in Newport News, VA, and makes time to enjoy Girls’ Night Out, Scrabble, travelling, live music, movies, theater, reading and shopping. She is currently writing a book, “One Crisis from Crazy: Finding Myself without Losing My Mind.”